How to Write Letters (Formerly The Book of Letters), page 1 by Mary Owens Crowther
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The forms for engraved invitations, announcements, and the like, and the styles of notepapers, addresses, monograms, and crests are by courtesy of the Bailey, Banks and Biddle Company, Brentano's, and The Gorham Company. The Western Union Telegraph Company has been very helpful in the chapter on telegrams.
CONTENTS
CHAPTER I
CHAPTER II
CHAPTER III
THE PARTS OF A LETTER 1. THE HEADING 10 2. THE INSIDE ADDRESS 12 3. THE SALUTATION 16 4. THE BODY OF THE LETTER 22 5. THE COMPLIMENTARY CLOSE 26 6. THE SIGNATURE 29 7. THE SUPERSCRIPTION 33
CHAPTER IV
BEING APPROPRIATE--WHAT TO AVOID COMMON OFFENSES 36 STOCK PHRASES IN BUSINESS LETTERS 38
CHAPTER V
PERSONAL LETTERS--SOCIAL AND FRIENDLY INVITATIONS AND ACKNOWLEDGMENTS 44 THE LETTER OF CONDOLENCE 91 LETTERS OF SYMPATHY IN CASE OF ILLNESS 95 LETTERS OF CONGRATULATION 101 LETTERS OF INTRODUCTION 107 LETTERS OF THANKS 110 LETTERS BETWEEN FRIENDS 118
CHAPTER VI
CHAPTER VII
THE BUSINESS LETTER 135 SALES AND ANNOUNCEMENT LETTERS 146 KEEPING THE CUSTOMER 160 SELLING REAL ESTATE 163 BANK LETTERS 173 LETTERS OF ORDER AND ACKNOWLEDGMENT 182 LETTERS OF COMPLAINT AND ADJUSTMENT 186 CREDIT
AND COLLECTION LETTERS 193 LETTERS OF APPLICATION 211 LETTERS OF REFERENCE 217 LETTERS OF INTRODU