There are particular characteristics one can have, and particular things one can do, that will make failure in life certain.Why, then, should not the possession of particular opposite characteristics, and the doing of particular opposite things, result as certainly in success, which is the antithesis of failure?That is a logical, common-sense question. The purpose of this book and its companion volume, "The Selling Process," is to answer it convincingly for you.
n. A real estate salesman describes a bungalow to a prospect for a home. He shows plans and specifications, with accurate dimensions; there is no misrepresentation of any detail. The salesman especially emphasizes, what is his own belief, that the bungalow would make a "cozy" home. The prospect decides to buy the property. He says, "If it is as you describe it, I'll take that place." The sale to his mind has been completed. All that remains is delivery of a bungalow corresponding to the ideas sold. The delighted salesman escorts the buyer to the "cozy home." But the empty rooms do not confirm the idea emphasized to the prospect. The salesman cannot furnish them convincingly with his imaginative "cozy" word pictures. He has made the mistake of omitting to learn the other man's conception of a cozy home before selling the expectation of coziness. He is shocked when the sale is declared annulled with the prospect's contradiction of his description, "There's nothing cozy about this place." The intending
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